Refund policy

At Totelyhers all sales are FINAL. We do not accept returns, exchanges or issue refunds under any circumstances. This applies to all products, including bags, accessories etc.


Every item in our collection is carefully selected to meet our quality standards and style vision. Because of this each purchase is considered final at the time of sale ensuring you receive exactly what Totelyhers intends to deliver.


We strongly encourage you to double-check all order details before completing your purchase including style, color, quantity and shipping information to ensure your items arrive exactly as you expect.


By completing a purchase with TotelyHers you acknowledge and agree to this no returns, no exchanges, no refunds policy.